Q. What payment do you accept ?
A. Currently we accept online banking, bank-in, bank transfer, ATM transfer And Cash Deposit Machine to our Maybank, Public Bank and CIMB Bank account only. Besides that, we also accepted cheque payment.

Q. Other than that, what payment method do you accept ?
A. We will accept Paypal and credit card payment in near future.

Q. Do you have shop for me to view or walk-in to purchase your product ?
A. No, we are 100% online based company. This is the reason we can offer much much lower than market price since we do not have to pay high rental or sales-man or sales-girl salary.

Q. What should i do if my products fall faulty within warranty period since you do not have shop ?
A. We do not have shop doesn't mean that we do not have service center, Yes we do have service center at Kuala Lumpur and address will be printed on the warranty card.

Q. If i from outstation and how do i claim warranty ?
A. You can direct send back to us by post and buyer request to pay 2 ways of shipping charge. We have set up a special e-mail address here to serve our customer who wish to seek for help when their item fall faulty.

Q. Why i should trust or believe you since the product amount involved is quite large
A. We are registered company, all transaction is protected by Malaysia business law. The most important is feedback system under auction web site, The feedback were leaved by all our previous customers who bought online from us, that was the comment they given to us and help us to improve or gain our trust. You can check our feedback comment here. Please note that 5 or 10 feedback or the seller doesn't mean they are trustworthy, they may create multiple account and leave the feedback among the account.

Apart from that, Wireless Zone has been awarded as Ebay Gold Class Powerseller last year. You can check there are a  logo beside the ID. What is powerseller mean ? you can check the brief description about powerseller at ebay web site. So do you have any doubt on us ?

Q. How you make sure the item do not damage during delivery ?
A. So far, we have sent out thousand units mobile phones without any problem. We are real serious on packing matter. Please see the photo below on how we pack your item
 

Q. Do you still have any problem ?
A. Don't hesitate to contact us now at support@wirelesszone.com.my